What do our Customers say?
Below are real customer testimonials taken from our customer surveys:
Rated 4.7 out of 5 based on 531 reviews.
5 Star Rating!
Very little or no down time with our machines. The few times we have experienced machine issues the girls in the office as well as Julie were willing to help at the drop of the hat. All the office staff are friendly and courteous.
The Cognitive Connection - Hickory, November 2018

4 Star Rating
Julie was very helpful in transitioning us from our old processing equipment to new wireless terminals to process EBT. Excellent customer service!
Nourish Knoxville, November 2018

5 Star Rating!
Everyone at Crown Merchants have been wonderful. Any problems or questions that I have had has been answered quickly and any problems fixed quickly. We are extremely happy with being partners with Crown Merchant
Dick's Café, November 2018

5 Star Rating!
This group is so easy to work with. If I have questions or concerns, they are always eager to assist. They make life a little easier while trying to run a business. Thank you!
Terry N Sherrill Jr Electric Co LLC, November 2018

5 Star Rating!
Have only had great service with Crown Merchants. If we have had a problem, they have took care of it right away.
Hibriten Supply Co., November 2018

5 Star Rating!
Excellent customer service with pleasant, helpful, friendly, knowledgeable staff!
Lifeworks Professional Co, November 2018

5 Star Rating!
I think the customer service is excellent. I went with Crown Merchants through a recommendation from a friend. Great people!
Cornbread Tactical, October 2018

5 Star Rating!
For three years, Crown Merchants has provided us with consistent, reliable service. They are always very responsive to our needs. We have been courted by several other merchant services companies but have no desire to switch because of the level of customer service that we receive.
Habitat for Humanity of Anderson, October 2018

5 Star Rating!
Every time I've had a problem it is always fixed in a short time so I am honored to have y'all for my service
Pink Heals NC Foothills Chapter, September 2018

5 Star Rating!
Country Town Tire of Hickory, September 2018